Please accept our apologies for the inconvenience caused by this outage to our customer control panel (SwitchINS) and our VoIP services
Posted Dec 03, 2017 - 17:34 WET
Identified
The cause of the issue has been identified and engineers are working to restore normal service.
Posted Dec 03, 2017 - 17:22 WET
Investigating
We're investigating a loss of connectivity into one of our London datacentres which is currently affecting access to our customer control panel (SwitchINS) and our VoIP services. An update will be posted here as soon as we have more information.