Service outage

Incident Report for Switch

Resolved

This incident has been resolved.
Posted Jun 24, 2019 - 13:59 WEST

Monitoring

Service has been restored.

Engineers will monitor service and continue their investigation into the root cause of this outage.

We apologise for the inconvenience.
Posted Jun 24, 2019 - 13:27 WEST

Update

Work is still ongoing to restore service.
Posted Jun 24, 2019 - 13:00 WEST

Update

Work is still ongoing to restore service, we apologise for the inconvenience caused by this outage.
Posted Jun 24, 2019 - 12:33 WEST

Update

Work is ongoing to restore service, we apologise for the inconvenience.
Posted Jun 24, 2019 - 09:46 WEST

Investigating

We’re aware of an issue affecting calls to and from our telephone numbers, including our own customer service telephone lines. Engineers are investigating and we will post an update when more information is available.
Posted Jun 24, 2019 - 08:31 WEST
This incident affected: Number Services, Voice Over IP (VoIP), and Voicemail to E-mail.