Normal service was restored as of 23:17. Investigations into the underlying cause are ongoing. We apologise for the inconvenience caused.
Posted Jun 14, 2019 - 23:24 WEST
Update
This emergency maintenance hasn’t corrected the fault we were seeing, and we’re currently experiencing a major service outage. Engineers are working to restore normal service.
Posted Jun 14, 2019 - 19:47 WEST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jun 14, 2019 - 18:30 WEST
Scheduled
We will be carrying out emergency maintenance at 18:30 this evening to address an issue our monitoring systems have identified on part of our core number infrastructure.
There will be a short outage to number services, Voice over IP (VoIP), Fax to E-mail and Voicemail to E-mail during this maintenance window.
We apologise for the inconvenience caused.
Posted Jun 14, 2019 - 12:27 WEST
This scheduled maintenance affected: Number Services, Voice Over IP (VoIP), Fax to E-mail, and Voicemail to E-mail.